• Camden Valley Animal Hospital
  • 02 4647 6199
  • Unit 2 Exchange Parade, Narellan

Frequently Asked Questions

Why choose Camden Valley Animal Hospitals?

At Camden Valley Animal Hospitals we strive to make your precious family member happy by providing the highest level of Veterinary care. We have the widest range of services available to our clients including routine consultations, behavioural services, inhouse diagnostic testing, X-ray, ultrasound, endoscope and specialist referrals. When you come to see us your pet will be treated as part of our family and we will do all we can to make sure that he/she has a comfortable and stress free experience.

Do I need to book an appointment to see a vet?

Yes you do, this will ensure that you will not be waiting when you come to see the vet as we often become busy during consulting hours. Our number is 46476199.

Do I need to book an appointment to get my dog/cat groomed?

Yes, Mandy our groomer offers her services on Wednesdays and Thursdays, and these days can often be busy especially during spring and summer. We recommend that you call us at least two weeks in advanced to secure your spot.

What preparation is there for routine surgeries?

All surgeries require fasting from the night before. You can feed your pet as normal until 8pm, then no food after that time; they can have water overnight but take the water away when you wake up in the morning. Please have your pets into us before 9am on the day of the surgery. Once you have booked in for a surgery we will send you an email detailing the preparation.

My dog/cat is unwell but I am unsure whether he/she needs to see a vet...

If you are worried about your pet being unwell, it is advised that you come and see a vet, even if you are unsure. What may seem like minor symptoms could be indicative of a more serious problem. Please call us on (02) 46 47 6199.

What happens in an emergency?

Emergencies come in all shapes and sizes, from being bitten by a snake to broken bones and wounds. Due to the large amount of situations that constitute and emergency, we work on a case by case basis. It is important that you consider your own safety during these times, so stay calm and come to the clinic as soon as you can, if you are stressed it may be a good idea to let someone else drive, please do not speed. Please call us before coming in so that we can prepare for your arrival, but we understand if you are not able to.

IF YOU HAVE AN EMERGENCY PLEASE RING 46476199 NOW!

What happens in Camp Kitty?

Camp Kitty is our cat boarding facility, where you can be reassured that your kitty is being well looked after while you are away. Our nurses clean, feed and water each cat twice daily, regularly checking that they are healthy and happy. If we notice that something isn’t quite right, we will call you and have one of our vets look at him/her.

Do you board dogs?

Unofrtunantley not, we are a hospital and do not possess the facilities to give your dog the exercise he/she needs while in boarding. We recommend Hanrob Boarding Kennels.

What is the behaviour service?

Click here to go to an explanation of our behaviour section.

My cat/dog has fleas! what can I do?

Click here for information on fleas and how to control them